KOMBE LA EPL KUTUA TANZANIA, GUINNESS KUWAPA MASHABIKI FURSA YA KULISHUHUDIA DAR ES SALAAM

Dar es Salaam - Oktoba 8, 2026: Mashabiki wa Ligi Kuu ya England nchini Tanzania wanajiandaa kushuhudia tukio la kipekee baada ya Kombe la Ligi hiyo kutua rasmi nchini kwa mara ya kwanza kupitia Guinness, Mdhamini Mkuu wa Bia wa Ligi Kuu ya England.

Kombe hilo litawasili nchini Ijumaa, Oktoba 9, 2026, kupitia Uwanja wa Ndege wa Kimataifa wa Julius Nyerere (JNIA) majira ya saa tatu asubuhi, kabla ya kuzungushwa katika maeneo mbalimbali ya Dar es Salaam ili kuwapa mashabiki fursa ya kuliona kwa karibu.

Kwa mashabiki wa EPL ambao wamezoea kuliona Kombe hilo likikabidhiwa baada ya msimu kumalizika kupitia televisheni, safari hii watapata nafasi ya kuliona moja kwa moja katika jiji lao.

Baada ya kuzunguka katika maeneo mbalimbali ya Dar es Salaam, Kombe hilo litahamia The Super Dome, Masaki, ambako kutakuwa na hafla maalum itakayowapa wageni na mashabiki fursa ya kuliona kwa karibu zaidi na kupiga picha nalo.

Guinness Kuleta Uzoefu wa EPL Karibu na Mashabiki

Akizungumzia ujio wa Kombe hilo, Mkurugenzi wa Ubunifu na Masoko wa Serengeti Breweries Limited (SBL), Henry Esiaba, alisema Guinness inaleta uzoefu wa EPL karibu zaidi na mashabiki wa soka nchini.

“Mashabiki wa Tanzania wana mapenzi makubwa na Ligi Kuu ya England na kila wiki wanafuatilia mechi, wanajadili timu zao na kusherehekea pamoja. Safari hii tunataka kuwapa nafasi ya kuona Kombe lenyewe kwa karibu na kuwa sehemu ya tukio hili. Ni fursa kwa mashabiki kupata uzoefu tofauti na ule wanaoupata wanapotazama mechi kwenye televisheni,” alisema Esiaba.

 

Burudani ya soka itaendelea Jumamosi, Oktoba 10, ambapo mashabiki watakutana katika Uwanja wa KMC, Mwenge, kwa Guinness Matchday.

Katika tukio hilo, mashabiki watapata fursa ya kushuhudia kwa pamoja mechi za Ligi Kuu ya England kupitia skrini kubwa, ikiwemo mchezo wa Arsenal dhidi ya Leeds pamoja na Manchester United dhidi ya Tottenham Hotspur.

MIAKA 4 NA BADO VIBE LIPO JUU! 1245 YASHEREHEKEA SAFARI YAKE KWA 4PLAYS

Miaka minne katika tasnia ya nightlife ya Dar es Salaam si jambo dogo, na 1245 Bar, Restaurant & Lounge ina sababu ya kusherehekea hatua hiyo kwa namna ya kipekee.

Kwa kipindi cha miaka minne, 1245 imeendelea kuwa sehemu ya matukio mbalimbali yanayohusisha lifestyle na burudani jijini Dar es Salaam — kuanzia dinner na marafiki, birthday celebrations na muziki, hadi zile plan za “tupitie tu kidogo” ambazo mara nyingi huishia kuwa usiku mzima.

Sasa, katika kusherehekea kutimiza miaka minne, 1245 imeamua kuongeza kiwango cha sherehe hiyo kwa kuandaa 4PLAYS, tukio litakalofanyika Oktoba 17, 2026 katika Superdome Arena, Masaki.

Sherehe hizo zimeanza na shamrashamra za Bongo Flava Night, iliyowakutanisha wasanii Harmonize, Nandy, Abby Chams na Ommy Dimpoz, huku 1245 sasa ikielekeza nguvu zake kwenye 4PLAYS.

NMB, TAMISA WAUNGANISHA MTAJI NA FURSA ZA MIGODINI

Watoa Huduma Migodini Kupata Msukumo wa Mtaji Kupitia NMB, TAMISA

Dar es Salaam - Oktoba 7, 2026: Benki ya NMB na Tanzania Mining Industry Suppliers Association (TAMISA) zimesaini Makubaliano ya Ushirikiano ya miaka mitano yenye lengo la kuwawezesha wanachama wa TAMISA kupata huduma za kifedha, elimu ya fedha, ushauri wa biashara na mafunzo.

Kupitia makubaliano hayo, NMB itapokea na kutathmini miradi ya wanachama wa TAMISA na kutoa ufadhili kwa miradi itakayokidhi vigezo vya mikopo vya benki hiyo.

Ushirikiano huo pia unalenga kuwajengea uwezo wanachama wa TAMISA katika usimamizi wa fedha na utekelezaji wa kandarasi, hatua inayotarajiwa kuwawezesha kushiriki kwa ufanisi zaidi katika mnyororo wa thamani wa sekta ya madini.

Akizungumza kuhusu ushirikiano huo, Afisa Mkuu wa Wateja Binafsi na Biashara wa NMB, Filbert Mponzi, alisema changamoto kubwa inayowakabili watoa huduma wengi katika sekta ya madini ni upatikanaji wa mtaji.

Alisema NMB imeendelea kuimarisha huduma zake kwa sekta ya madini, ikiwemo kuanzisha dawati maalum kwa ajili ya kuwahudumia wasambazaji na watoa huduma katika sekta hiyo.

Kwa upande wake, Mwenyekiti wa Kamati ya Masoko na Uwekezaji ya TAMISA, Dk. Sebastian Ndege, alisema makubaliano hayo yatawasaidia wanachama wa chama hicho kuongeza uwezo wa kushindania zabuni, kupata mitaji na kushiriki kwa tija katika fursa zinazotokana na sekta ya madini.

BOLT YAIMARISHA UHAKIKI WA MADEREVA NA MIFUMO YA USALAMA NDANI YA APLIKESHENI YAKE TANZANIA

Dar es Salaam, 6 Oktoba 2026 — Bolt Tanzania imeimarisha hatua za usalama na uwajibikaji katika huduma zake za usafiri wa mtandao kwa kuongeza nguvu katika uhakiki wa madereva pamoja na mifumo ya kisasa ya usalama inayopatikana ndani ya programu yake.

Uhakiki Endelevu na Uzingatiaji wa Sheria

Bolt inachukulia uhakiki wa madereva kuwa mchakato endelevu badala ya zoezi linalofanyika mara moja wakati wa usajili.

Kabla ya kuanza kutoa huduma, madereva hutakiwa kuwasilisha nyaraka muhimu, ikiwemo kitambulisho, leseni ya udereva, cheti cha uthibitisho kutoka polisi, leseni ya gari kutoka LATRA, usajili wa gari la biashara pamoja na bima.

Uhakiki huo huendelea hata baada ya dereva kujiunga na programu. Bolt hutumia njia mbalimbali kuthibitisha utambulisho, ikiwemo picha ya moja kwa moja (live selfie), inayosaidia kuzuia matumizi ya akaunti ya dereva na mtu mwingine na kupunguza vihatarishi vya kiusalama.

BOLT RAMPS UP DRIVER SCREENING AND IN-APP SAFETY FEATURES TO STRENGTHEN SECURITY IN TANZANIA

Dar es Salaam, 6 October 2026 — Bolt Tanzania is strengthening its commitment to safety and accountability across its ride-hailing platform by enhancing driver screening processes and introducing advanced in-app safety features designed to protect both riders and drivers.

Continuous Screening and Compliance

Bolt says driver screening is a continuous process rather than a one-time registration exercise.

Before onboarding, prospective drivers are required to submit comprehensive documentation, including identification documents, valid driving licences, police clearance certificates, LATRA vehicle licences, commercial vehicle registration and insurance.

Beyond the onboarding stage, Bolt maintains ongoing driver and vehicle compliance through regular identity verification. This includes real-time selfie checks designed to prevent account sharing and address potential security concerns.

Additional screening measures include monitoring rider ratings, complaints and safety reports, alongside driver education programmes and safety quizzes aimed at promoting responsible conduct and enhancing safety awareness.

MIXX TANZANIA ANNOUNCES LEADERSHIP TRANSITION AS ANGELICA PESHA CONCLUDES 15-YEAR JOURNEY AND LOUIS-OLIVIER FAVOT NAMED NEW CEO

Louis-Olivier Favot Named New Mixx Tanzania Chief Executive Officer.

Dar es Salaam, 5 October 2026 — Mixx Tanzania has announced a leadership transition, with Angelica Pesha concluding more than 15 years with the company and Louis-Olivier Favot taking over as Chief Executive Officer (CEO).

The transition marks the end of a significant chapter in the evolution of one of Tanzania’s established digital financial services businesses, while bringing into leadership a fintech executive with extensive experience across banking, microfinance, mobile money and digital financial services.

Pesha’s association with the business dates back to the early days of Tigo Pesa, when mobile money was transforming how Tanzanians moved and managed their finances. For more than 15 years, she played a defining role in the evolution of the business from a mobile money product within Tigo into a broader fintech organisation offering diversified digital financial services.

During her career with the company, Pesha was involved in the development of innovations including mobile money interoperability, cross-border money transfers, the Tigo Pesa app, bank-wallet connectivity, international remittances, payments, savings and digital lending.

She became CEO in 2020 and subsequently led the business through its transition from Tigo Pesa to Mixx, while overseeing the development of the organisation’s governance, systems, processes, leadership structures and talent base.

NMB BANK HEADS TO LONDON TO SHOWCASE TANZANIA’S INVESTMENT OPPORTUNITIES

NMB Bank is set to participate as a Strategic Organising Partner at the Tanzania Investment Forum 2026, which will bring together global investors, policymakers and business leaders in London on October 8, 2026, to explore Tanzania’s investment potential and opportunities for international capital.

The bank will be represented at the forum by Board Chairman David Nchimbi; Managing Director and Chief Executive Officer Ruth Zaipuna; Board Director and Chief Financial Officer Juma Kimori; and Director of Investor Relations, Sustainability and Communications Innocent Yonazi.

Held in collaboration with the Tanzania High Commission in the United Kingdom, the forum will provide a platform for discussions and presentations focused on mobilising capital, unlocking investment opportunities and fostering high-impact partnerships.

NMB Bank will contribute to the discussions by highlighting the role of the financial sector in supporting Tanzania’s sustainable economic growth and strengthening connections between international investors and opportunities in the country.

For international investors, Tanzania offers opportunities across a range of sectors, including strategic investments, joint ventures, trade and business expansion.

KCB BANK NA ZHSF ZASAINI MAKUBALIANO YA USHIRIKIANO KUBORESHA UPATIKANAJI WA HUDUMA ZA AFYA ZANZIBAR

Mkurugenzi Mtendaji wa KCB Bank Tanzania, Bw. Cosmas Kimario (kushoto), akipeana mkono na Mkurugenzi Mkuu wa Zanzibar Health Service Fund (ZHSF), Dkt. Heri Marwa, baada ya kusaini Hati ya Makubaliano ya Ushirikiano wa Kimkakati (MoU) yenye lengo la kuimarisha utoaji wa huduma za afya Zanzibar kupitia suluhisho bunifu za kifedha na kiteknolojia, jijini Dar es Salaam.

Dar es Salaam; Oktoba 5, 2026 - KCB Bank Tanzania na Zanzibar Health Service Fund (ZHSF) zimesaini Hati ya Makubaliano ya Ushirikiano wa Kimkakati (MoU) yenye lengo la kuimarisha utoaji wa huduma za afya Zanzibar kupitia suluhisho bunifu za kifedha na kiteknolojia.

Ushirikiano huo unaweka msingi wa pande hizo kufanya kazi kwa pamoja katika maeneo muhimu, ikiwemo usajili na uandikishaji wa wanachama, ukusanyaji wa malipo, huduma za kibenki na ulipaji, usuluhishi wa miamala, ujumuishaji wa teknolojia pamoja na uundaji wa suluhisho za kifedha zinazolenga mahitaji ya ZHSF.

Hatua hiyo inalenga kuunga mkono ZHSF katika kutekeleza jukumu lake la kuimarisha ufadhili wa huduma za afya na kupanua upatikanaji wa huduma bora za afya kwa wananchi wa Zanzibar.

Akizungumza wakati wa hafla ya kusaini makubaliano hayo iliyofanyika katika Makao Makuu ya KCB Bank Tanzania, Mkurugenzi Mtendaji wa KCB Bank Tanzania, Bw. Cosmas Kimario, alisema ushirikiano huo unaonesha dhamira ya Benki hiyo ya kufanya kazi na taasisi zinazolenga kutatua changamoto halisi na kuboresha maisha ya jamii kupitia ubunifu.

“Kauli mbiu ya KCB Bank ni kwa ajili ya watu na maisha bora. Hii ina maana ya kutumia uwezo wetu, ushirikiano na ubunifu kuunda suluhisho zinazofanya tofauti ya kweli katika maisha ya kila siku ya watu.

“Huduma za afya ni msingi muhimu wa ustawi na maendeleo ya jamii, na tunajivunia kushirikiana na ZHSF kufanya upatikanaji wa huduma za afya kuwa rahisi zaidi, wenye ufanisi na jumuishi kwa wananchi wa Zanzibar,” alisema Bw. Kimario.

KCB BANK TANZANIA AND ZHSF SIGN STRATEGIC PARTNERSHIP TO ENHANCE HEALTHCARE ACCESS IN ZANZIBAR

KCB Bank Tanzania Managing Director, Mr. Cosmas Kimario (left), and Zanzibar Health Service Fund (ZHSF) Director General, Dr. Heri Marwa, shake hands shortly after signing a Strategic Memorandum of Understanding (MoU) to strengthen healthcare service delivery in Zanzibar through innovative financial and technology-driven solutions in Dar es Salaam.

Dar es Salaam - October 5, 2026; KCB Bank Tanzania and the Zanzibar Health Service Fund (ZHSF) have signed a Strategic Memorandum of Understanding (MoU) aimed at strengthening healthcare service delivery in Zanzibar through innovative financial and technology-driven solutions.

The agreement, signed at the KCB Bank Tanzania Headquarters, establishes a framework for collaboration in key areas including member registration and enrolment, payment collection, banking and settlement services, technology integration, and the development of tailored financial solutions to support ZHSF’s mandate of strengthening healthcare financing and expanding access to quality healthcare services.

Speaking during the signing ceremony, KCB Bank Tanzania Managing Director, Mr. Cosmas Kimario, said the partnership demonstrates the Bank’s commitment to working with institutions that are addressing real challenges and improving people’s lives through innovation.

“At KCB Bank, our purpose is For People, For Better. It means using our capabilities, partnerships and innovation to create solutions that make a meaningful difference in people’s everyday lives. Healthcare is fundamental to the well-being and prosperity of communities, and we are proud to partner with ZHSF to make access to healthcare services more convenient, efficient and inclusive for the people of Zanzibar,” said Mr. Kimario.

He added that KCB Bank will leverage its digital capabilities, payment infrastructure and financial expertise to support ZHSF in strengthening service delivery while creating a more seamless experience for its members.

LETSHEGO FAIDIKA BANK LAUNCHES 12-WEEK ‘WEKA. TUKUWEKEE!’ SAVINGS CAMPAIGN

Dar es Salaam - October 6, 2026; Letshego Faidika Bank Tanzania Limited has launched a 12-week deposit mobilisation campaign dubbed “Weka. Tukuwekee!”, offering customers weekly cash prizes, monthly bodaboda rewards and a grand prize of a cargo tuk-tuk.

The campaign, which runs until December 27, 2026, is being implemented across the bank’s five operating zones—Southern, Northern, Central, Lake and Western.

Letshego Faidika Bank Chief Executive Officer, Baraka Munisi, said the campaign aims to encourage Tanzanians to increase their savings, open new accounts and embrace formal financial services.

Letshego Faidika Bank Chief Executive Officer, Baraka Munisi (centre), speaks during the launch of the bank’s 12-week deposit mobilisation campaign dubbed “Weka. Tukuwekee!”, which offers customers weekly cash prizes, monthly bodaboda rewards and a grand prize of a cargo tuk-tuk. On his left is the bank’s Head of Business, Eddie Mhina, while on his right is Relationship Officer and Deposit Manager, Neema Soka.

“As part of the campaign, the bank will use branded activation vans to take banking services closer to communities, allowing customers to open accounts, receive cards and activate them on the spot,” Mr. Munisi said.

He said customers depositing money into their LetsGo accounts would compete in three categories based on the amount saved.

Customers in the Wathubutu category, who deposit up to Sh50,000, will compete for a weekly cash prize of Sh50,000, while those in the Wajenzi category, depositing between Sh50,000 and Sh500,000, will compete for Sh100,000.

Customers in the Wakubwa category, who deposit more than Sh500,000, will compete for a weekly prize of Sh200,000.

The bank has set aside at least Sh50 million for the weekly cash prizes.

In addition to the weekly rewards, the top depositor each month will win a new bodaboda, while the overall top depositor at the end of the 12-week campaign will receive a cargo tuk-tuk.

“The campaign was designed to make saving more accessible, convenient and rewarding. ‘Weka. Tukuwekee!’ is our commitment to making saving accessible, rewarding and convenient for every Tanzanian,” Mr. Munisi said.

“By expanding our deposit channels and taking our services directly to communities, we are removing barriers to formal banking,” he added.

BENKI YA EXIM YAADHIMISHA WIKI YA HUDUMA KWA WATEJA 2026

Wafanyakazi wa Exim Bank Tanzania, wakiongozwa na Afisa Mtendaji Mkuu wa Benki hiyo, Jaffari Matundu, wakishiriki katika matembezi ya huduma kwa wateja 2026 jijini Dar es Salaam, ikiwa ni sehemu ya maadhimisho ya Wiki ya Huduma kwa Wateja yenye kaulimbiu “The Extra Mile” na kuonesha dhamira ya Benki ya kuwaweka wateja mbele.

Dar es Salaam - Oktoba 6, 2026: Benki ya Exim Tanzania imeadhimisha Wiki ya Huduma kwa Wateja 2026 kwa kusisitiza dhamira yake ya kuendelea kutoa huduma bora, zenye mwitikio na zinazomweka mteja mbele, kupitia kaulimbiu ya mwaka huu, “The Extra Mile.”

Ikiwa ni sehemu ya maadhimisho hayo, wafanyakazi wa Benki ya Exim walishiriki katika matembezi ya huduma kwa wateja jijini Dar es Salaam, yaliyoongozwa na Afisa Mtendaji Mkuu wa Benki hiyo, Jaffari Matundu, ikiwa ni ishara ya dhamira ya Benki ya kumweka mteja katika kiini cha kila jambo linalofanywa.

Akizungumza wakati wa maadhimisho hayo, Matundu alisema kwenda “The Extra Mile” kunamaanisha kumweka mteja kwanza na kuhakikisha kuwa kila mwingiliano na mteja unaongeza thamani kwake.

Alisisitiza kuwa huduma bora kwa wateja ni jukumu la pamoja ndani ya Benki, ambapo kila mfanyakazi ana nafasi ya kuhakikisha huduma za kibenki zinakuwa rahisi, zenye ufanisi na zinazokidhi mahitaji ya wateja.

Afisa Mtendaji Mkuu wa Exim Bank Tanzania, Jaffari Matundu, akizungumza na wafanyakazi wa Benki hiyo wakati wa maadhimisho ya Wiki ya Huduma kwa Wateja 2026. Alisisitiza umuhimu wa kwenda hatua ya ziada katika kuwahudumia wateja na kuhakikisha kila mwingiliano na mteja unaongeza thamani kwake.

Maadhimisho hayo yanaendelea kuonyesha dhamira ya Benki ya Exim Tanzania ya kujenga utamaduni wa huduma unaozingatia mahitaji ya wateja na kuendelea kuboresha uzoefu wao katika kila hatua ya huduma za kibenki.

Afisa Mtendaji Mkuu wa Exim Bank Tanzania, Jaffari Matundu, akikata keki pamoja na baadhi ya wafanyakazi wakati wa maadhimisho ya Wiki ya Huduma kwa Wateja 2026. Wiki hiyo yenye kaulimbiu “The Extra Mile” inalenga kuimarisha dhamira ya Benki ya kutoa huduma bora, rahisi na zinazozingatia mahitaji ya wateja.

VODACOM TANZANIA YAWEKA USALAMA WA WATEJA MBELE KATIKA WIKI YA HUDUMA KWA WATEJA

Mkurugenzi wa Huduma kwa Wateja wa Vodacom Tanzania PLC, Harriet Lwakatare (kulia), akizungumza na wateja wakati wa maadhimisho ya Wiki ya Huduma kwa Wateja katika Duka la Vodacom jijini Dar es Salaam. Maadhimisho hayo yalilenga kuwathamini wateja na kuhamasisha matumizi salama ya huduma za simu, ikiwemo kutumia njia rasmi za Vodacom na kuripoti vitendo vya kutiliwa shaka kupitia Huduma kwa Wateja kwa namba 100. Kushoto ni Mkurugenzi wa Biashara wa Vodacom Tanzania. Tukio hilo lilifanyika Oktoba 5, 2026.

Dar es Salaam, Tanzania – Oktoba 5, 2026: Mteja anapokabidhi fedha zake, anaposhirikisha taarifa zake binafsi au anapopiga simu kuomba msaada, matarajio yake si kupata jibu la haraka pekee, bali pia kuhakikisha kuwa yuko salama.

Hili ni jambo ambalo Vodacom Tanzania imelipa kipaumbele katika Wiki ya Huduma kwa Wateja ya mwaka 2026, inayofanyika kuanzia Oktoba 5 hadi 9, kwa kuwapa wateja nafasi ya kufahamu kwa karibu hatua zinazochukuliwa kuwalinda wao, fedha zao na taarifa zao binafsi, pamoja na mambo wanayoweza kufanya ili kujilinda dhidi ya udanganyifu.

Mkurugenzi wa TEHAMA wa Vodacom Tanzania PLC, Athumani Mlinga (kulia), akimkabidhi zawadi mteja wakati wa maadhimisho ya Wiki ya Huduma kwa Wateja katika Duka la Vodacom jijini Dar es Salaam, Oktoba 5, 2026.

Takwimu zinaonesha kwa nini suala hili ni muhimu. Kwa mujibu wa Mamlaka ya Mawasiliano Tanzania (TCRA), hadi Juni 2026 kulikuwa na akaunti milioni 87 za huduma za fedha kwa njia ya simu nchini. Katika kipindi hicho, TCRA ilirekodi jumla ya majaribio 7,334 ya udanganyifu.

Ingawa idadi hiyo ilipungua kwa asilimia 25.29 ikilinganishwa na robo iliyotangulia, bado inaonesha kuwa udanganyifu ni changamoto inayohitaji watumiaji wa huduma za simu kuwa makini.

Brigita Shirima (kushoto), Mkurugenzi wa Biashara na Masoko wa Vodacom Tanzania PLC, akimkabidhi zawadi mteja wakati wa maadhimisho ya Wiki ya Huduma kwa Wateja jijini Dar es Salaam, Oktoba 5, 2026.

Kwa Vodacom Tanzania, usalama wa mteja unaanzia kwenye kuhakikisha kuwa mtu sahihi ndiye anayepata huduma kwenye akaunti husika. Usajili wa laini za simu unahusisha uthibitishaji wa alama za vidole dhidi ya taarifa za NIDA, na utaratibu huo hutumika pia wakati wa kubadilisha laini za simu.

Mabadiliko ya laini za simu hayawezi kufanyika kwa niaba ya mtu mwingine, hatua inayolenga kuimarisha usalama wa wateja na kuzuia matumizi yasiyoidhinishwa ya akaunti zao.

“Wateja wetu wanatuamini na kutukabidhi sehemu muhimu za maisha yao ya kila siku, ikiwemo fedha zao na taarifa zao binafsi. Imani hiyo inakuja na wajibu wa kuhakikisha wateja wetu wako salama. Wiki ya Huduma kwa Wateja inatupa nafasi ya kuwaonesha hatua tunazochukua kuwalinda, lakini pia kuwakumbusha kuwa nao wana nafasi kubwa katika kujilinda,” alisema Mkurugenzi wa Kitengo cha Shughuli za Huduma kwa Wateja wa Vodacom Tanzania PLC, Harriet Lwakatare.

Utaratibu huo unaendelea pia pale mteja anapowasiliana na Huduma kwa Wateja. Kabla ya kusaidiwa, mteja huthibitishwa kuwa ndiye mmiliki wa akaunti.

Harriet Lwakatare (katikati), Mkurugenzi wa Huduma kwa Wateja wa Vodacom Tanzania PLC, akiwa katika picha ya pamoja na wafanyakazi wa Vodacom wakati wa maadhimisho ya Wiki ya Huduma kwa Wateja jijini Dar es Salaam, Oktoba 5, 2026.

Wakati huohuo, Vodacom inaendelea kuwakumbusha wateja jambo muhimu kuhusu usalama wa fedha zao: kamwe usimpe mtu yeyote namba yako ya siri ya M-PESA, hata kama anajitambulisha kuwa ni mfanyakazi wa Vodacom.

ABSA BANK TANZANIA CELEBRATES CUSTOMER SERVICE WEEK 2026 BY GOING THE EXTRA MILE

Absa Bank Tanzania Managing Director and Chief Executive Officer, Obedi Laiser (right), presents a certificate to one of the Bank’s employees, Ms. Suma Poland, in recognition of her outstanding performance during the launch of Customer Service Week at the Bank’s Mikocheni Branch in Dar es Salaam. On the left is the Bank’s Director of Retail Banking, Ms. Ndabu Swere.

Dar es Salaam - October 6, 2026: Absa Bank Tanzania has joined organisations around the world in celebrating Customer Service Week 2026, with the Bank’s Managing Director and Chief Executive Officer, Obedi S. Laiser, officiating the celebrations at the Bank’s Mikocheni Branch, Palm Village, in Dar es Salaam.

The event brought together customers and employees under this year’s global Customer Service Week theme, “Extra Mile,” highlighting Absa’s commitment to delivering exceptional customer experiences and creating meaningful impact through every customer interaction.

Absa Bank Tanzania Managing Director, Obedi Laiser (third left), joins some of the Bank’s customers, Evitta Francis (second left) and Adili Mchata, in cutting a cake to officially mark the launch of the Bank’s Customer Service Week at the Mikocheni Branch in Dar es Salaam. On the left is the Bank’s Director of Retail Banking, Ms. Ndabu Swere.

Speaking during the event, Laiser emphasised that customer service is at the heart of Absa’s purpose, noting that every interaction with a customer contributes to a broader story of growth, ambition and progress.

“Every customer has a story, and every interaction we have with that customer becomes part of that story. At Absa, our brand promise is simple: Your story matters. Behind every transaction, enquiry, application or complaint is a person with ambitions, challenges and expectations. Banking is therefore not only about products and processes; it is about people and the role we can play in helping them move forward,” Laiser said.

He noted that going the extra mile does not always require grand gestures, but rather the consistent delivery of excellent service through careful listening, prompt responses, taking ownership and effectively resolving customer needs.

Absa Bank Tanzania Managing Director, Obedi Laiser (second right), serves food to some of the customers who attended the launch of the Bank’s Customer Service Week at the Mikocheni Branch in Dar es Salaam.

The celebration also provided an opportunity for Absa’s leadership to engage directly with customers and hear first-hand about their experiences, expectations and aspirations.

Following the event, Laiser visited customers at their business premises, reinforcing Absa’s customer-centric approach and commitment to understanding customers beyond the banking hall.

BANK OF AFRICA TANZANIA PLEDGES STRONGER CUSTOMER FOCUS THROUGH CUSTOMER SERVICE WEEK 2026

Bank of Africa Tanzania Deputy Managing Director, Wasia Mushi, speaks to journalists (not pictured) during the launch of Customer Service Week, themed “Going the Extra Mile,” in Dar es Salaam. On the left is the bank’s Head of Retail Banking, Asupya Nalingigwa, while on the right is the Head of Service Excellence, Annarobert Mango.

Dar es Salaam - October 6, 2026: Bank of Africa Tanzania has officially launched Customer Service Week 2026, reaffirming its commitment to strengthening customer relationships, improving financial service delivery and accelerating digital innovation to enhance the overall banking experience.

Speaking to reporters in Dar es Salaam during the official launch of Customer Service Week, the bank’s Deputy Managing Director, Wasia Mushi, said the campaign would provide an opportunity for the bank to engage directly with customers and strengthen service delivery across its network.

Mushi said the bank was determined to place greater emphasis on understanding and addressing customers’ evolving financial needs while expanding the scope of mobile and digital financial services.

“We are determined to place greater emphasis on improving our services to enable us to address our customers’ financial challenges and further expand the scope of mobile and digital financial services in order to make financial transactions easier for our customers,” Mushi said.

Bank of Africa Tanzania recognised some of its customers for their loyalty and continued partnership with the bank during the launch of Customer Service Week in Dar es Salaam. From left are Mr. Hilary Dickson Pato, Country Manager at OCP Tanzania; Mr. Jamal Luambo, Public Relations Officer at African Relief; Mr. Wasia Mushi, Deputy Managing Director of Bank of Africa Tanzania; and Mr. Sridhar Nagarajan, Chief Operating Officer at SuperDoll.

He said the bank would use Customer Service Week to listen more closely to customers and, in line with this year’s theme, “Going the Extra Mile,” find practical solutions to their day-to-day banking needs.

Mushi added that customers remain at the heart of Bank of Africa Tanzania’s operations and its strategy to provide the best possible banking services.

According to him, going “the Extra Mile” means exceeding customers’ expectations, understanding their changing financial needs and continuously seeking innovative ways to make banking services easier, more reliable and readily accessible.

STANBIC BANK BEGINS CUSTOMER SERVICE WEEK WITH PLEDGE TO OPEN NEW DOORS FOR CLIENTS

Stanbic Bank Tanzania Chief Executive, Manzi Rwegasira (second right), presents a certificate of recognition to bank employee Hawa Dachi during Customer Service Week celebrations held at Stanbic Bank’s Ubungo Branch in Dar es Salaam. Looking on are Ubungo Branch Manager, Jumanne Mhanga (left), and Head of Personal and Private Banking, Omari Mtiga (right).

Bank highlights direct yuan payments, SME empowerment and digital banking innovations as it celebrates Customer Service Week 2026.

DAR ES SALAAM, October 5, 2026 – Stanbic Bank Tanzania has kicked off Customer Service Week 2026 with a renewed commitment to improving customer experiences, expanding business opportunities and delivering practical banking solutions that support Tanzania’s economic growth.

The celebrations, launched at the bank’s Ubungo Branch in Dar es Salaam, are being held under the theme “The Extra Mile,” reflecting Stanbic's focus on going beyond traditional banking services to address customers’ evolving financial and business needs.

Among the key developments highlighted during the launch is the bank’s introduction of direct payments in Chinese yuan, a service designed to simplify international trade transactions for Tanzanian importers dealing with suppliers in China.

Introduced in August 2026, the service allows Stanbic customers to settle transactions directly in yuan without first converting Tanzanian shillings into US dollars.

The arrangement reduces currency conversion costs, simplifies payment processes and helps importers protect their profit margins while improving efficiency in cross-border trade.

The initiative is particularly significant given China's position as Tanzania's largest source of imports, with goods valued at approximately USD 8.17 billion imported during the previous year, according to figures cited by the bank.

Customer-Centred Banking Driving Growth

Speaking during the launch, Stanbic Bank Tanzania Chief Executive Manzi Rwegasira emphasised that delivering exceptional customer service requires consistency, dedication and a willingness to exceed expectations.

“The growth in our customer base is starting to show, and it is helping the business as a whole. But the numbers are the outcome, not the reason,” Rwegasira said.

“It is the little things you do every day to serve your customers that make the difference. Sometimes it is raining, sometimes it is hot and humid, and you show up anyway. That is going the extra mile.”

NCBA BANK TANZANIA: POWERING THE NEXT STEP FOR CUSTOMERS’ AMBITIONS

NCBA Bank Tanzania Managing Director, Alex Mziray (left), and Raha Energies Director, Anand Barchha (right), sign a partnership agreement aimed at connecting customers with solar energy and battery storage solutions, supported by NCBA financing for eligible customers. The signing took place during the launch of Customer Service Week at NCBA’s Nyerere Branch on 5 October 2026, bringing the Bank’s “Ndoto Zako, Hatua Zetu” campaign to life.

Dar es Salaam; October 5, 2026 - A business owner sees an opportunity to increase production. A growing enterprise wants to serve more customers. A family is planning an investment to make its home better equipped for everyday life.

Different ambitions, but each brings a similar question: what will it take to move forward?

For customers considering an investment in energy solutions, the answer involves finding suitable equipment, understanding its value and identifying how to finance it. It is at this point—where ambition meets a practical decision—that a banking relationship can make a meaningful difference.

As NCBA Bank Tanzania launched Customer Service Week at its Nyerere Branch on October 5, the Bank placed that responsibility at the centre of the occasion. Alongside celebrating its customers, NCBA showcased its partnership with Raha Energies, connecting access to energy solutions with financing for eligible customers.

The partnership gives practical meaning to NCBA’s ongoing campaign, “Ndoto Zako, Hatua Zetu.” It demonstrates how the Bank is going the extra mile by looking beyond the immediate transaction to understand what customers are working towards—and what support could help them get there.

Listening Closely Enough to Act

Good customer service is experienced in everyday moments: a clear explanation, a timely response and a request followed through to completion. These moments build trust because they show customers that their needs matter.

Going the extra mile builds on that foundation. It requires a deeper understanding of the circumstances shaping a customer’s decisions.

ABSA CHAMPIONS WOMEN’S FINANCIAL EMPOWERMENT THROUGH FINANCIAL LITERACY

Absa Bank Tanzania Product and Channels Manager, Ms. Devroda Kagusa, delivers a presentation on women’s financial empowerment during a one-day financial literacy seminar titled “Women & Wealth: Road to Financial Freedom,”organised by Accelerate Women and principally sponsored by Absa Bank Tanzania in Dar es Salaam.

Dar es Salaam - October 5, 2026; Women have been urged to strengthen their financial knowledge and investment skills as a means of turning income and savings into sustainable wealth.

The call was made during a women’s financial literacy clinic dubbed “Road to Financial Freedom,” organised by Accelerate Women and sponsored by Absa Bank Tanzania in Dar es Salaam.

Absa Bank Tanzania Assistant Business Assurance Manager, Ms. Miriam Ngajilo, delivers a presentation on financial inclusion during a one-day financial literacy seminar titled “Road to Financial Freedom,” organised by Accelerate Women and principally sponsored by Absa Bank Tanzania in Dar es Salaam.

The clinic brought together women to discuss financial literacy, saving, investment and the effective use of financial services as part of efforts to promote financial independence.

Speaking during the event, Absa Bank Tanzania Manager for Products and Channels, Ms. Devroda Kagusa, said access to financial services needed to be complemented by adequate financial knowledge if women were to make sound financial decisions.

“We at Absa take pride in supporting such events. Today’s event provides an opportunity for women to learn, get informed and make informed decisions on using financial services that can enhance their financial inclusion,” she said.

Ms. Devroda said the bank’s support for the initiative was part of its commitment to promoting financial inclusion, adding that the programme was also in line with Absa’s brand promise, “Your Story Matters.”

Absa Bank Tanzania Product and Channels Manager, Ms. Devroda Kagusa (second left), shakes hands with Accelerate Women Director, Ms. Bernice Fernandes, during a one-day financial literacy seminar titled “Road to Financial Freedom,” organised by Accelerate Women and principally sponsored by Absa Bank Tanzania in Dar es Salaam. Also pictured are officials from the financial institution.

BENKI YA NMB YAONDOA ADA ZA NMB DIRECT KWA SIKU 90

Oktoba 5, 2026: Benki ya NMB imeondoa ada za miamala kupitia mfumo wake mpya wa NMB Direct kwa kipindi cha siku 90, kuanzia Oktoba 5 hadi Desemba 31, 2026, katika hatua inayolenga kuwawezesha wateja kutumia huduma hiyo kwa urahisi zaidi.

Kwa mujibu wa benki hiyo, msamaha huo wa ada unahusisha huduma za malipo ya pamoja, uhamishaji wa fedha ndani na nje ya nchi pamoja na malipo ya bili.

Hatua hiyo ni miongoni mwa maboresho matatu yaliyotambulishwa na NMB wakati wa Wiki ya Huduma kwa Wateja 2026, ikiwa ni sehemu ya juhudi za kuimarisha uzoefu wa wateja na kuongeza upatikanaji wa huduma za kifedha kwa kutumia teknolojia.

Maboresho mengine ni kuanzishwa kwa dawati maalumu la kuwahudumia wateja wenye ulemavu pamoja na huduma ya Self-Reversal kupitia NMB Mkononi App na USSD.

Dawati Maalumu kwa Wateja Wenye Ulemavu

Mkuu wa Kitengo cha Benki kwa Wateja Binafsi wa NMB, Filbert Mponzi, alisema dawati hilo limeanzishwa kwa lengo la kutoa msaada maalumu kwa wateja wenye ulemavu wa kusikia, kuona na viungo.

Alisema wateja wenye ulemavu wa kusikia watawezeshwa kupata huduma kupitia video inayotumia lugha ya alama, hatua inayolenga kuhakikisha huduma za benki zinapatikana kwa urahisi na usawa zaidi kwa makundi yote ya wateja.

Self-Reversal Kuongeza Urahisi kwa Wateja

Kupitia huduma ya Self-Reversal, wateja wa NMB wataweza kuanzisha wenyewe maombi ya kurejesha miamala inayostahili kurejeshwa kupitia NMB Mkononi App na USSD.

Huduma hiyo inawawezesha wateja kuanzisha mchakato wa kurejesha muamala bila kulazimika kupiga simu kwa benki au kufika katika tawi, hivyo kupunguza muda na usumbufu unaoweza kujitokeza katika kupata huduma.

Kwa kuanzisha huduma hizi, NMB inaendelea kuwekeza katika matumizi ya teknolojia na ubunifu ili kurahisisha huduma za kifedha, kuongeza uwezo wa wateja kujihudumia na kuhakikisha huduma za benki zinakuwa jumuishi zaidi.

MAADHIMISHO YA MWEZI WA HUDUMA KWA WATEJA: NBC YAENDA “EXTRA MILE” KUWAFIKIA WATEJA

Mkurugenzi wa Uendeshaji wa Benki ya Taifa ya Biashara (NBC), Bi. Alelio Lowassa (kushoto), akizungumza na wageni waalikwa wakati wa hafla ya uzinduzi wa Mwezi wa Huduma kwa Wateja wa NBC, iliyofanyika jijini Dar es Salaam. Hafla hiyo ilihudhuriwa na viongozi waandamizi wa benki hiyo, wafanyakazi pamoja na wateja wa NBC.

DAR ES SALAAM, Oktoba 5, 2026: Benki ya Taifa ya Biashara (NBC) imezindua rasmi Mwezi wa Huduma kwa Wateja 2026 kwa kusisitiza dhamira yake ya kwenda hatua ya ziada katika kuwafikia wateja kwenye maeneo yao ya biashara na shughuli za kiuchumi, kusikiliza mahitaji yao na kutumia mrejesho huo kuboresha huduma na suluhisho za kifedha.

Mwaka huu, maadhimisho hayo yanaongozwa na kaulimbiu “Extra Mile – Hatua ya Ziada,” inayolenga kuakisi dhamira ya NBC ya kwenda zaidi ya utoaji wa huduma za kawaida kwa kuelewa mahitaji ya wateja, kufuatilia changamoto hadi zinapatiwa ufumbuzi na kuendelea kubuni huduma zinazorahisisha maisha na biashara zao.

Mkurugenzi wa Biashara wa NBC, Bw. Jacob Kashimba (kushoto), akizungumza na wageni waalikwa wakati wa hafla ya uzinduzi wa Mwezi wa Huduma kwa Wateja wa NBC, iliyofanyika jijini Dar es Salaam.

Akizungumza wakati wa uzinduzi huo jijini Dar es Salaam, Mkurugenzi wa Uendeshaji wa NBC, Bi. Alelio Lowassa, aliyemwakilisha Mkurugenzi Mtendaji wa benki hiyo, Bw. Theobald Sabi, alisema Extra Mile si kaulimbiu ya mwezi mmoja, bali ni sehemu ya utamaduni wa huduma ambao NBC inalenga kuutekeleza kila siku.

“Kwetu NBC, Extra Mile si kaulimbiu ya mwezi mmoja. Ni namna tunavyotaka kuwahudumia wateja wetu kila siku. Ni kusikiliza na kuelewa hitaji la mteja, kufuatilia jambo hadi lipatiwe ufumbuzi, kuheshimu muda wa mteja, kutimiza ahadi zetu na kuendelea kubuni huduma zinazorahisisha maisha na biashara za wateja wetu,” alisema.

Bi. Lowassa alisema NBC imeamua kuendesha maadhimisho hayo kwa mwezi mzima ili kupata muda zaidi wa kusikiliza wateja, kujifunza na kuboresha huduma, huku ikiendelea kuwekeza katika teknolojia na kupanua mtandao wa huduma ili kukidhi matarajio ya wateja wanaohitaji huduma zenye kasi, usalama na urahisi.

Mkurugenzi wa Wateja Wadogo wa NBC, Bw. Elibariki Masuke (anayeshikilia kipaza sauti), akizungumza na wageni waalikwa wakati wa hafla ya uzinduzi wa Mwezi wa Huduma kwa Wateja wa NBC, iliyofanyika jijini Dar es Salaam.

NBC YAKUTANA NA WATEJA WAKE WAKUBWA ARUSHA, YASISITIZA DHAMIRA YA KUKUZA SEKTA YA UTALII

Mkurugenzi wa Wateja Wakubwa na Serikali wa Benki ya Taifa ya Biashara (NBC), Bw. Elvis Ndunguru (pichani), akizungumza na wageni waalikwa ambao ni wateja wa benki hiyo jijini Arusha wakati wa hafla ya chakula cha jioni iliyoandaliwa na benki hiyo kwa ajili ya wateja wake wakubwa kutoka makampuni, wateja binafsi na taasisi mbalimbali (Corporates), kwa lengo la kujadili fursa za biashara, kutambulisha huduma mpya, sambamba na kuwaongezea uelewa wateja hao kuhusu faida na manufaa ya huduma hizo. Hafla hiyo, iliyoandaliwa kupitia timu ya Biashara na Uwekezaji (CIB) ya benki hiyo, ilifanyika mwishoni mwa wiki jijini Arusha.

ARUSHA, Oktoba 4, 2026 — Benki ya Taifa ya Biashara (NBC) imesisitiza dhamira yake ya kuchochea ukuaji wa sekta ya utalii nchini kupitia uwekezaji katika suluhisho za kifedha na kiteknolojia, ubia wa kimkakati pamoja na mipango ya uwajibikaji kwa jamii inayolenga kusaidia maendeleo ya sekta hiyo.

Dhamira hiyo ilisisitizwa na Mkurugenzi wa Wateja Wakubwa na Serikali wa NBC, Elvis Ndunguru, wakati wa hafla ya chakula cha jioni iliyoandaliwa na benki hiyo kwa ajili ya wateja wake wakubwa kutoka kampuni na taasisi mbalimbali jijini Arusha.

Hafla hiyo, iliyoandaliwa kupitia timu ya Corporate and Institutional Banking (CIB) ya NBC, iliwakutanisha viongozi na maofisa wa benki pamoja na wawakilishi wa kampuni na taasisi mbalimbali kwa lengo la kuimarisha uhusiano, kubadilishana mawazo kuhusu fursa za biashara, kutambulisha huduma na suluhisho mpya za kifedha, pamoja na kupata mrejesho kuhusu namna NBC inavyoweza kuendelea kuboresha huduma zake kulingana na mahitaji ya wateja.

Akizungumza katika hafla hiyo, Ndunguru alisema matukio kama hayo ni sehemu ya mkakati wa NBC wa kuwa karibu zaidi na wateja wake, kuwaeleza maendeleo katika huduma za kifedha na kidigitali, pamoja na kuunda mazingira yanayowawezesha wateja kubadilishana taarifa na fursa za biashara.

“Tukiwa kama mhimili muhimu wa utoaji wa huduma za kifedha nchini, NBC tunatambua umuhimu wa kutoa huduma bora na kujenga ushirikiano wa karibu na wateja wetu. Mabadiliko ya kiteknolojia na ubunifu yanaendelea kubadili mahitaji ya wateja, hivyo tunahitaji kuendelea kubuni na kuboresha huduma zetu ili ziendane na mazingira hayo,” alisema Ndunguru.