WE MUST KEEP PROMOTING INNOVATION FOR TECHNOLOGY TO SERVE US BETTER

In Tanzania, as in the rest of the world, technology has had a dramatic impact on society.

There is little question that technology has transformed the speed and ease at which we communicate. Communication methods have gone from postal mail, to telephones and now to a range of digital methods to speak to one another.

In recent months, the outbreak of COVID-19 has likely prompted many more people to turn towards digital technology to communicate, as well assist them with daily activities such as making payments, or simply keeping entertained.

Looking ahead, there are numerous ways in which we can help ensure that we all benefit from digital technology.

One example is through the provision of mobile financial services, in what is known as mobile money.

Services such as these play an important role in strengthening the domestic economy by improving people’s access to finance, providing an easier way to pay bills, transfer cash and buy everyday items.

Mobile money therefore plays an important role for improving financial inclusion and boosting government revenue collection.

Services such as these have been made possible due to Tanzania’s established telecom sector.

Companies such as Tigo Tanzania have been at the forefront of developing mobile money services with its Tigo Pesa portfolio of products.

In addition, Tigo has sought to ensure that its wider services are available to as many people as possible.

For example, their recently launched Ujanja Ni portfolio has been designed to offer its customers data bundles and voice packages at competitive prices. This is helping to ensure that more people can continue to enjoy these services in the future.

As we move forward, let’s continue to make the most of what technology has to offer.

Ken Muya, 

DIT.