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| The Tigo Pesa Chief Officer, Angelica Pesha, speaks to members of the press (not in the picture), during the launch of Tigo Pesa Rafiki, an innovative way for customers to make their Tigo Pesa transactions through the popular messaging platform, WhatsApp, in Dar es Salaam. |
Dar es Salaam, 24th October 2023: Tanzania’s leading digital lifestyle company, Tigo Tanzania, has announced an innovative way for customers to make their Tigo Pesa transactions through the popular messaging platform, WhatsApp called Tigo Pesa Rafiki. This new transactional option through the Meta-owned app, is the first in the market and will enable customers to perform several transactions, all within the familiar WhatsApp interface.
Angelica Pesha, Chief Officer, Tigo Pesa, expressed her enthusiasm during the live launch event, emphasizing the service's versatility. She says, "We are delighted to bring Tigo Pesa Rafiki to Tanzanians, demonstrating our commitment to delivering innovative and user-friendly solutions that enhance the daily lives of our customers. This service will simplify digital transactions and accelerate financial inclusion across Tanzania.”
“As the first telco to offer this innovative service, Tigo reaffirms its dedication to pioneering digital advancements that facilitate financial growth, streamline payments, and foster economic development in the country. Ultimately, the Tigo Pesa Rafiki goal is to offer convenience for customers to pay right within a chat, seamlessly. Tigo Pesa is committed to driving financial and digital inclusion while enhancing the user experience through continuous innovation. The integration of Tigo Pesa Rafiki services with WhatsApp is a testament to this commitment.” Remarked Pesha.
“To access Tigo Pesa Rafiki services on WhatsApp, customers simply need to register their Tigo Pesa mobile number, email, and a unique code. This integration brings the power of Tigo Pesa right to their fingertips on WhatsApp, making transactions easier than ever before. Additionally, Tigo Pesa WhatsApp will manage our customers' finances and transactions right from the chat you already love using hence make your life simpler” Explained Pesha.
All a Tigo customer needs to do is to save Tigo Pesa Rafiki number 0675 300 300 on their device and initiate a first chat on WhatsApp, which will prompt you to register your Tigo Pesa mobile number and follow the simple process to complete your transaction. The transactions to be made through Tigo Rafiki include government payments, Merchant payment (Lipa Kwa Simu) and peer to peer transactions.
Angelica Pesha, Chief Officer, Tigo Pesa, expressed her enthusiasm during the live launch event, emphasizing the service's versatility. She says, "We are delighted to bring Tigo Pesa Rafiki to Tanzanians, demonstrating our commitment to delivering innovative and user-friendly solutions that enhance the daily lives of our customers. This service will simplify digital transactions and accelerate financial inclusion across Tanzania.”
“As the first telco to offer this innovative service, Tigo reaffirms its dedication to pioneering digital advancements that facilitate financial growth, streamline payments, and foster economic development in the country. Ultimately, the Tigo Pesa Rafiki goal is to offer convenience for customers to pay right within a chat, seamlessly. Tigo Pesa is committed to driving financial and digital inclusion while enhancing the user experience through continuous innovation. The integration of Tigo Pesa Rafiki services with WhatsApp is a testament to this commitment.” Remarked Pesha.
“To access Tigo Pesa Rafiki services on WhatsApp, customers simply need to register their Tigo Pesa mobile number, email, and a unique code. This integration brings the power of Tigo Pesa right to their fingertips on WhatsApp, making transactions easier than ever before. Additionally, Tigo Pesa WhatsApp will manage our customers' finances and transactions right from the chat you already love using hence make your life simpler” Explained Pesha.
All a Tigo customer needs to do is to save Tigo Pesa Rafiki number 0675 300 300 on their device and initiate a first chat on WhatsApp, which will prompt you to register your Tigo Pesa mobile number and follow the simple process to complete your transaction. The transactions to be made through Tigo Rafiki include government payments, Merchant payment (Lipa Kwa Simu) and peer to peer transactions.
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