UBER PAUSES OPERATIONS IN TANZANIA

Uber has come to a difficult decision to pause operations in Tanzania, see below for more information – Swahili version is also available further down.

Uber in Tanzania

From a simple idea -- push a button, get a ride in minutes -- Uber has grown into a global platform powering over 15 million trips every day. We’re humbled to be a part of how people today, all over the world, interact with their cities and with each other.

But part of focusing on the future is knowing how to get there

Our goal has always been to be a partner to the cities we operate in by providing improved mobility options, economic contribution through flexible earnings for drivers and contribution to government revenues. And since we launched in Dar es Salaam in 2016, we have done exactly that.

Effective regulation should be a ramp to innovation and not a stumbling block

We have made the difficult decision to pause our operations in Tanzania starting from Thursday, 14 April 2022. The pricing order proposed by the Land Transport Regulatory Authority (LATRA) makes it challenging for platforms like Uber to continue to operate. Until this is resolved, we are unable to continue operating in the country.

Our priority: supporting Tanzania’s drivers

The difficult decision to pause operations is as a result of the new regulatory framework that poses challenges for businesses like Uber to operate. We will work closely with drivers through this transition.

Let us be clear: We want to operate in Tanzania

Tanzania, in its Development Vision 2025 seeks to have a strong, diversified, resilient and competitive economy which can effectively adapt to the changing market and technological conditions in the regional and global economy. We would have hoped that this would also include creating a conducive environment for local and international businesses to thrive in a healthy and fair manner, unfortunately, this is not the case today.

We’re ready to relaunch as soon as new rules are in place

While we will no longer be active in Tanzania, we remain available to work with regulators on building a framework for technology to thrive, so that we can re-launch and provide a service loved by so many.

Asante, Tanzania!

Uber nchini Tanzania

Huduma ambayo ilianza kama wazo tu -- la kutumia simu yako kupata usafiri ndani ya dakika chache-- Mfumo wa Uber umeenea duniani kote na zaidi ya safari milioni 15 hufanyika kila siku kupitia kwenye mfumo huu. Imekuwa ni heshima kubwa kupata nafasi ya kusaidia watu kupata usafiri duniani wanapofanya shughuli zao na kutangamana na watu wengine.

Lakini, maandalizi ni sehemu muhimu katika kufikia malengo ya siku za usoni

Siku zote, lengo letu ni kuwa mshirika muhimu katika miji mbalimbali kwa kutoa usafiri wenye ufanisi, kutengeneza fursa za kiuchumi zinazowapa madereva uhuru wa kujiingizia kipato kwa muda wanaotaka wao na kuchangia katika mapato ya serikali. Na tumelisimamia lengo hili tangu tulipofungua milango yetu katika jiji la Dar es Salaam mwaka 2016.

Sera za usimamizi zinapaswa kuwa chachu wala sio kikwazo cha ubunifu

Tumefanya uamuzi mgumu wa kusitisha huduma zetu nchini Tanzania kuanzia Alhamisi ya Tarehe 14 Aprili 2022. Nauli elekezi iliyowekwa na Mamlaka ya Udhibiti Usafiri Ardhini (LATRA) imesababisha changamoto kubwa kwa mifumo kama Uber kuendelea kutoa huduma kwa wateja wetu. Inakua ngumu kwetu kuendelea kutoa huduma. Hatuta weza kutoa huduma mpaka pale mazingira yatakapo kua rafiki kwa sisi kuendelea kutoa huduma.

Kipaumbele Chetu: kuwasaidia Madereva Watanzania

Uamuzi huu umekuja baada ya mamlaka kuweka kanuni ambazo ni changamoto kubwa kwa mifumo kama Uber kuendesha biashara yake. Tutafanya kazi kwa karibu na madereva kwenye mpito huu.

Tuweke Wazi: Tungependa sana kuendelea kutoa huduma zetu nchini Tanzania

Nchi ya Tanzania kupitia Dira ya Maendeleo ya 2025 imedhamiria kujenga uchumi imara, anuwai, himilivu na shindani ambao unaendana na mabadiliko ya masoko na kiteknolojia kikanda na kimataifa. Tulitegemea kwamba hii ingejumuisha kujenga mazingira wezeshi ili biashara ya ndani na kimataifa inawiri katika njia nzuri na yenye usawa, lakini kwa bahati mbaya, hali ni kinyume na matarajio.

Tutarudi kuzindua huduma zetu mara tu kutakapokuwa na kanuni mpya 

Ingawa tumefunga huduma za UberX, UberXL na UberX Saver nchini Tanzania, tuko tayari kushirikiana na mamlaka husika katika kuunda kanuni ambazo zitawezesha teknolojia kunawiri, ili tuanze tena kutoa huduma zetu zinazopendwa na watu wengu.

Asante, Tanzania!