NCBA BANK TANZANIA REINVENTS BANKING – TURNING NUMBERS INTO PROGRESS

Mr. Alex Mziray, Acting Managing Director, NCBA Bank Tanzania.

NCBA Bank Tanzania is redefining modern banking through innovation, reliability, and measurable impact. Guided by its philosophy Maisha ni Hesabu – Life is Numbers, the bank continues to simplify life for customers by offering financial solutions that make every number count — from the time saved on transactions to the value created through accessible and transparent service.

For NCBA, progress is not just about products — it’s about people: the families planning for a secure future, the entrepreneurs expanding their businesses, and the corporates driving Tanzania’s economic growth. Every service, from asset financing to insurance, savings, and investments, is designed to ensure that each interaction translates into real value.

Through Asset Finance, NCBA has helped thousands of Tanzanians acquire vehicles, equipment, and machinery that power trade and industry across the country.

“We understand that access to finance is the backbone of progress. When a business acquires a vehicle, a farmer gets new machinery, or a logistics company expands its fleet, it’s not just a transaction — it’s a story of growth,” said Mr. Alex Mziray, Acting Managing Director, NCBA Bank Tanzania.

That same philosophy extends to NCBA’s insurance solutions, which provide peace of mind and protection to both individuals and enterprises. The bank partners with reputable insurers to offer covers that are transparent, accessible, and responsive.

“Our goal is to ensure that when life happens, our customers have the security and support they need. We don’t just sell policies — we deliver protection that counts,” Mr. Mziray added.

In line with Maisha ni Hesabu, NCBA continues to empower Tanzanians to save and invest wisely. The bank’s range of savings and investment products cater to diverse goals — from short-term needs to long-term aspirations such as education, home ownership, and retirement planning. By combining competitive interest rates with personalized advisory, NCBA ensures that every shilling invested contributes meaningfully to its customers’ financial journeys.

At the heart of NCBA’s transformation is its revamped Internet Banking platform, a cutting-edge innovation designed to bring the bank even closer to its customers. The upgraded platform offers an intuitive and secure experience that allows users to access accounts, make payments, transfer funds, and even apply for loans — from anywhere, at any time. Optimized for both desktop and mobile, it embodies the bank’s promise of speed, simplicity, and reliability.

“Digital innovation is no longer optional — it’s essential,” Mr. Mziray emphasized. “Our newly enhanced Internet Banking platform is proof that banking can be smarter, faster, and more personal. It allows our customers to take full control of their financial lives with convenience and confidence. That’s what Maisha ni Hesabu means — turning time, trust, and technology into measurable progress.”

“At NCBA, we are not just communicating products — we are communicating progress,” said Mr. Solomon Kawiche, Senior Manager – Marketing, Communication & Citizenship, NCBA Bank Tanzania. “Every innovation, every service upgrade, and every customer touchpoint tells the story of how banking can truly transform lives.”

Mr. Solomon Kawiche, Senior Manager – Marketing, Communication & Citizenship, NCBA Bank Tanzania.

“Our focus is to ensure that Tanzanians see NCBA not only as a financial institution but as a trusted partner that walks with them through every stage of their journey — from their first savings account to business expansion and long-term investments. That’s the essence of Maisha ni Hesabu — turning life’s milestones into measurable progress.”

“Through initiatives like the revamped Internet Banking platform, we’re making financial empowerment more accessible, reliable, and inclusive. We’re bridging aspirations with action and ensuring that convenience, trust, and innovation are at the heart of every NCBA experience,” added Mr. Kawiche.

Beyond personal banking, NCBA continues to play a crucial role in supporting Tanzania’s corporate and SME sectors. Through tailor-made financing, working capital, trade solutions, and cash management services, the bank has helped local businesses grow sustainably and compete effectively in regional markets. Its relationship-driven approach ensures that businesses are not just served — but truly supported at every stage of their growth journey.

As Tanzania’s economy continues to expand, NCBA’s ambition remains clear — to be the partner that counts. From fueling small business growth to enabling digital transformation, from insuring lives to inspiring a savings culture, the bank continues to measure success through the impact it creates in people’s lives.

“Our philosophy, Maisha ni Hesabu, reminds us that service excellence must always be tangible,” concluded Mr. Mziray. “It’s not about how much we say, but how much our customers feel. Every minute saved, every goal achieved, every dream realized — those are the numbers that define NCBA’s story.”