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Monday 14 June 2021

ABSA REGIONAL OPERATIONS WINS AT GLOBAL BANKING AND FINANCE AWARDS


Dar es Salaam, 8 June 2021 - The Absa Group’s Absa Regional Operations business recently scooped seven prestigious 2021 Global Banking and Finance awards. The Global Banking and Finance Review awards recognise areas of expertise and excellence, ground breaking achievement, and strategic innovation within the global financial community.

Absa Regional Operations (ARO) was accorded the “Best Banking Technology Africa 2021 and “Best Corporate Social Responsibility Africa 2021” awards by the Global Banking and Finance Review publication.

In other categories, the bank’s other accolades also include:
  • Banking CEO of the Year Mozambique 2021 – Absa Bank Mozambique Managing Director, Rui Barros
  • Best Digital Bank Mozambique 2021 – Absa Bank Mozambique
  • Best Life Insurance Company Kenya 2021 – Absa Life Assurance Kenya Limited
  • Best SME Bank Seychelles 2021 – Absa Bank Seychelles
  • Best Retail Bank Seychelles 2021 – Absa Bank Seychelles
Chief Executive: CIB and Interim CE: ARO, Charles Russon, said: "These awards are a reflection of the passion, dedication, and hard work of all our ARO colleagues, and bear testament to our commitment to excellence and an obsession with putting the client at the centre of everything we do, positioning Absa as a digital-first and proudly African bank in the communities we serve.”

"These achievements are even more remarkable given the tremendous challenges our clients, colleagues and communities are facing with the COVID-19 pandemic," Russon added. "I am also particularly proud of our CSR award as this speaks to our commitment to our communities across Africa during this time of great adversity. We would also like to take this opportunity to acknowledge the important role that our implementation partners have played in supporting the vulnerable sectors of society."

Absa's extensive citizenship response to the pandemic included providing humanitarian assistance in the form of food parcels to vulnerable communities and providing essential personal protective equipment (PPE) for healthcare workers and relief efforts, totalling over ZAR55 million. In addition, ARO offered customer and client payment relief measures in excess of ZAR15 billion to more than 60,000 customers across Africa.

More critically, ARO responded to customers' changing needs by developing and launching a range of innovative digital product solutions that speak effectively to a transformed environment.

"Our digital products have been designed to meet and exceed the needs of our existing customers and to offer innovative, convenient and accessible banking products and services to prospective clients in Africa who are excited by offering. Our objective is to use our award-winning, data analytics platforms to anticipate the needs of our customers at every life stage of their banking journey with us," Russon added.

Among Absa's digital innovations are a responsive mobile banking platform, a business banking app offering, and a conversational AI chat bot, along with other chat banking products, as well as ARO's award-winning customised Customer 360 data analytics platform, which promotes data-driven decision making and places the customer at the core of the Bank's design.

"We believe in bringing our customers’ possibility to life and our colleagues are committed always finding a way to get things done," Russon concluded.

For more information, please contact:

Aron Luhanga
Head, Marketing & Corporate Relations
Absa Bank Tanzania Limited
+255 768 221 717
aron.luhanga@absa.africa

About Absa Bank Tanzania

Absa Bank Tanzania Limited is a leading commercial bank in Tanzania that currently boasts a network of 15 branches and 62 ATMs strategically located Tanzaniawide – 21 at all our branches and 49 offsite.

The Bank is a wholly owned subsidiary of Absa Group Limited.

Absa Bank Tanzania Limited, (registered number 38557), is regulated by the Bank of Tanzania.

About Absa Group Limited

Absa Group Limited (‘Absa Group’) is listed on the Johannesburg Stock Exchange and is one of Africa’s largest diversified financial services groups.

Absa Group offers an integrated set of products and services across personal and business banking, corporate and investment banking, wealth and investment management and insurance.

Absa Group has a presence in 12 countries in Africa, with approximately 40,000 employees.

The Group’s registered head office is in Johannesburg, South Africa, and it owns majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania (Absa Bank Tanzania and National Bank of Commerce), Uganda and Zambia. The Group also has representative offices in Namibia and Nigeria, as well as insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania and Zambia, and an international representative office in London and soon in New York.

For further information about Absa Group Limited, please visit www.absa.africa

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