Job Purpose
Oversee operations for accounts personalization, ATM Operations and Account Operations in compliance with SLA and Bank operating policies and procedures. Spearhead streamlining and automation of processes to improve operational efficiency.
Key responsibilities: Control Functions
- Co-ordinate branch operations related activities within the entire Bank by developing and implementing operational procedures to ensure operational efficiency in line with the bank’s approved procedures and policies and regulations.
- Authorize system account amendments and account personalization.
- Ensure system standard reports are monitored and backed-up daily.
- Ensure that the approved system set up is done correctly and are properly maintained.
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