PICTORIAL NEWS - TIGO CUSTOMER SERVICE WEEK

Tigo’s Head of Customer Care, Mwangaza Matotola (left) speaks to journalists at the start of Tigo’s Customer Service Week activities at Mwenge market area where Tigo Customer Service Executives did a market visit to collect customer feedback in order to improve service delivery. She is flanked by Tigo’s Zonal Director for Coast Zone, Joseph Mutalemwa (right) along with other Tigo Customer Service Team members.

Tigo’s Zonal Director for Coast Zone, Joseph Mutalemwa (centre) speaks to journalists at the start of Tigo’s Customer Service Week activities at Mwenge market area where Tigo Customer Service Executives did a market visit to collect feedback in order to improve service delivery. He is flanked by Tigo’s Head of Customer Care, Mwangaza Matotola (left) and other Tigo Customer Care staff.

Tigo’s Channel Support Executive, Plasidia Jameson (centre) along with Tigo’s Quality Assurance Executive, Kejiya Thangal (right) explain some of the Tigo services to Mwenge Market businessman Dismas Msauthi (left) at the start of Customer Service Week. Tigo customer care staff conducted a market visit to collect customer feedback on the company’s services with the aim of improving service delivery to customers.

Wilfred Nestory – MFS Customer Operations Officer for Tigo (right) explains some Tigo services to Mwenge businessmen Joseph Luseba (left) and Samuel Gervas (center) at the start of the Tigo Customer Service Week. Tigo customer care staff conducted a market visit to collect customer feedback on the company’s services. 

Tigo’s Regional Sales Manager for Kinondoni, Aznat Mboya (left) demonstrates some of the company’s products to Juma Ibrahim (centre) of Mlalakuwa and Mohammed Sultan of Manzese in Dar es Salaam at the start of the customer service week. Tigo customer care staff conducted a market visit to collect customer feedback on the company’s services. 

Tigo’s Customer Service Team Leader, Jackson Jerry (right) and the Regional Sales Manager for Kinondoni, Aznat Mboya (standing centre) collect customer feedback on the company’s services from Tigo customer Elizabeth Simon (left) of Mwenge in Dar es Salaam at the start of the customer service week.