“At NMB we firmly believe that for all smallholder farmers in our communities, financial inclusion is a pathway from poverty to prosperity,” Ms Zaipuna told the panel.
“This is because access to affordable financial products and services — like savings, credit and insurance — has proven to have the potential to make a telling difference between living hand-to-mouth on meagre returns and running a profitable agribusiness, earning a sustainable living income,” she explained.
Measures employed by the bank to support the farmers, she added, include investments to broaden the bank’s market outreach by extending its branch network as well as increasing agents and digital channels.
Currently the lender has 230 branches, over 20,000 agents and nearly 800 automated teller machines.
NMB Bank also continues to come up with innovative products and solutions that meet the smallholder farmers’ demands. Studies show that the majority of them struggle to access formal financing with most of them borrowing from informal sources, Ms Zaipuna pointed out.
“To address this challenge, we came up with a unique mobile loans proposition dubbed ‘Mshiko Fasta’ through which customers can borrow up to US$200 using their mobile phones,” she noted.
Under the bank’s financial inclusion agenda, Ms Zaipuna said NMB is currently opening over 1.2 million new customer accounts per year. The initiative, she noted, plays a decisive role in including smallholder farmers into the formal financial services sector.
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