TIGO LAUNCHES ITS NEW PREMIUM PROGRAM NAMED TIGO KINARA WITH A UNIQUE NEW KINARA VOICE AND INTERNET PACKAGES

Tigo’s Chief Commercial Officer, Tarik Boudiaf.

Dar es Salaam, 12th November 2018: Tanzania’s leading digital lifestyle company, Tigo has launched its new and unique Kinara program that gives customers direct access to multi benefits including local and international minutes, SMS and Internet bundles in one package; whilst for the first time also allowing them to have extra free benefits such as rollover of any unused balance and free Uber rides in Dar es Salaam.

‘’As part of our commitment to provide a first-class service with a personalized touch to our most valued customers, Tigo Kinara, a life-style driven service delivers a superior customer experience, lifestyle benefits and an exceptional range of product and service offers. Tigo Kinara is also a program that provides special benefits with a number of local companies and service providers,” Tigo’s Chief Commercial Officer, Tarik Boudiaf said.

Tigo customers can access Tigo Kinara packages through our simplified and enhanced USSD menu *147*00#. Also, customers can subscribe to the Kinara packages by downloading the latest version of the Tigo Pesa App via Play Store or App Store.

Tigo Kinara program will allow customers to enjoy unmatched customer services as well as world class digital products and services available on Tanzania’s fastest 4G+ network. ‘The Tigo Kinara pack allows customers to automatically rollover or add up the unused value on their packages every time they subscribe to new weekly or monthly bundles. Tigo Kinara pack gives you an opportunity to enjoy best discounts with Uber when you use Uber taxi in Dar es salaam region,’ Boudiaf added.

Additionally, Tigo Kinara comes with special benefits which include prioritized customers experience when contacting Tigo Call center or visiting Tigo shops; and exciting programs when customers pay for products or services through the biggest network of Tigo Pesa merchants in Tanzania. Moreover, customers will receive extra benefits of up to six months free Internet when purchase smartphone and routers from Tigo shops.

Tigo Kinara program is especially suited for our high value customers who regularly use high volumes of Internet, SMS or voice bundles. This program guarantees the best customer experience in addition to lifestyle driven benefits embedded into this first ever premium program.

About Tigo Tanzania
Tigo Tanzania is Tanzania's leading digital lifestyle telecommunications company. Tigo started its operations in Tanzania in 1995. Through its distinctive and diverse product portfolio in voice, SMS, high-speed internet and mobile financial services, Tigo has pioneered digital innovations such as the first Smartphone in Swahili, Free Facebook in Swahili, TigoPesa App, Tigo Mobile App as well as the first East African cross-border mobile money transfer with currency conversion.

For further information visit: www.tigo.co.tzor contact:

Tigo’s Corporate Communications Manager ; woinde.shisael@tigo.co.tz