VODACOM TANZANIA INVESTS $28 MILLION TO UPGRADE M-PESA PLATFORM

The Vodacom Tanzania team is pictured together after completing an upgrade of the M-Pesa service to a new, advanced Fintech 2.0 system. This upgraded platform is designed to enhance transaction speed and efficiency, capable of processing up to 1,000 transactions per second with improved reliability. The event took place on 2 April 2026, at Vodacom Tanzania’s headquarters in Dar es Salaam.

The major investment sets a new benchmark for reliability, security, and customer experience in digital finance

Dar es Salaam, April 2, 2026 — Vodacom Tanzania has announced the successful transformation of its M-Pesa platform following a $28 million strategic investment, marking one of the most significant fintech infrastructure upgrades in the country’s history.

The move transitions M-Pesa from its legacy G2 system to a next-generation financial technology platform built for scale, resilience, and innovation. This upgrade positions Vodacom to meet the rapidly growing demand for secure and seamless digital financial services across Tanzania.

“This investment is about futureproofing one of Tanzania’s most important financial platforms. We are strengthening the foundation of M-Pesa to ensure it remains secure, reliable, and ready to support innovation at scale. Our customers deserve a platform that evolves with their needs—faster, stronger, and more resilient,” said Philip Besiimire, CEO of Vodacom Tanzania.

Enhanced Experience for Customers

For customers, the modernized platform delivers improved reliability and significantly reduced service interruptions. Its advanced architecture ensures that routine maintenance or system enhancements result in minimal downtime—reduced from hours to minutes—safeguarding the continuity of everyday financial transactions.

Enhanced security layers further protect customer data and transactions, reinforcing trust in mobile money services and strengthening confidence in digital financial ecosystems.

Greater Value for Agents and Businesses

For agents, merchants, and enterprise partners, the upgrade introduces increased transactional capacity, detailed reporting tools, and more transparent service management. Businesses can now rely on improved system performance and enhanced reporting capabilities, enabling better planning, reconciliation, and customer service delivery.

Unlocking Innovation at Scale

The new platform also accelerates the rollout of innovative products and services across savings, credit, payments, and enterprise solutions. As Tanzania’s digital financial ecosystem continues to expand, M-Pesa is now equipped with a future-ready backbone designed to scale sustainably and securely.

A key component of this transformation is the introduction of a 30-day HyperCare period—a dedicated support phase during which Vodacom’s technical and customer support teams will proactively monitor performance and resolve any issues. This ensures a seamless transition for users, with rapid response to any questions or concerns.

Driving Financial Inclusion and Digital Transformation

This milestone underscores Vodacom Tanzania’s broader commitment to infrastructure investment and national digital transformation. By strengthening the technological core of M-Pesa, the company reinforces its role as a trusted enabler of financial inclusion and economic participation across Tanzania.

As digital finance continues to reshape the country’s economic landscape, this investment sets a new standard for reliability, security, and innovation in mobile money services.