March 19, 2019 - Diamond Trust Bank Tanzania Limited (DTB-Tanzania), has commercially launched Pre-Paid Cards, Agent Banking and Merchant Point of Sales Machines. These 3 products have the potential to enhance financial inclusion, improve customer experience and reduce the cost of banking to DTB-Tanzania customers.
The Pre-Paid Cards under MasterCard, comes with multiple currency options of 10 Globally recognized currencies besides Tanzanian Shillings. This will enable Traders, Business Travelers, Medical Tourists, Students and Holiday Makers travelling abroad to avoid currency exchange commissions as they as would be able to carry currencies of 5 different countries on 1 card. These are United States Dollar, Euro, Great Britain Pound, Arab Emirates Dirham, Indian Rupees, South African Rand, Chinese Yuan, Canadian Dollars, Kenya and Uganda Shillings.
The DTB-Tanzania Pre-Paid Card is equipped with Chip and Pin technology for enhanced security for customers. This ensures that encrypted data on the card can not be tampered with. These cards gives the convenience of a cashless world, with total control to the owner and restricts spending to the loaded amount level only.
Addressing the invited guests during the launch, Mr. Abdul Samji, DTB-Tanzania Board Chairman said that “As a Bank, our commitment to improve service delivery and customer experience through innovation is given utmost priority. I’m glad that once again we have brought safety, comfort, convenience and value for money to our customers through low cost transaction channels”.
Mr. Samji, added, “By launching Agent banking services, our customers shall have access to a host of banking services directly from the registered Bank Agents who are spread across the country. These services range from cash withdrawal, cash deposit, balance enquiry and access to mini statements. Agent Banking is seen as an efficient economical strategy of reaching the un-banked rural Tanzanians who makes more than 80% of the total”.
The Merchant Point of Sales (POS) machines riding on Visa and MasterCard schemes, are payment acceptance devises deployed at various merchant locations; Supermarkets, Restaurants and other retail outlets as a means of settling bills. These machines accept payments made via plastic cards thus significantly eliminating the cash management fees to the vendors from cash based transactions.
DTB-Tanzania presently has a network of 28 branches in Tanzania, 14 branches in Dar es Salaam City- (Jamaat street, Masaki, Morocco, Magomeni, Mbezi, Mbagala, Nyerere, Kariakoo, Nelson Mandela Road-near Tabata junction, Upanga along United Nations Road, CBD branch at Samora Avenue and Mirambo street junction, Mbezi Chini and Mlimani city. Others are two branches in Arusha and Mwanza and one each in Dodoma, Kahama, Mbeya, Morogoro, Moshi, Mtwara, Mwanza, Tabora, Tanga and Zanzibar.
DTB Tanzania is part of DTB Group, a pan East African banking group, with more than 130 branches across Tanzania, Kenya, Uganda and Burundi. The bank is also an affiliate of the Agha Khan fund for Economic Development (AKFED), the economic development arm of the Aga Khan Development Network.
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