UBER ROLLS OUT INJURY PROTECTION FOR DRIVERS AND RIDERS IN TANZANIA AT NO ADDITIONAL COST

Dar es Salaam, 18th February 2019 - Uber driver-partners and riders in Tanzania now have more peace of mind when using Uber, as Uber has announced the rollout of Injury Protection, provided by UAP Old Mutual. This announcement forms part of Uber’s global commitment across the Middle East and Africa (MEA) region and is a unique, first of its kind solution for drivers and riders using technology apps across Tanzania.

All Uber uberX, Uber XL, uberPOA driver-partners will benefit from this innovative cover at no additional cost; from the moment they accept a trip while driving to pick up a rider, and until the trip ends. Riders will be covered from the time their ride begins until the trip ends.

In the unfortunate event of an accident or a crime-related incident resulting in an injury during a trip, riders and driver-partners will have access to the following benefits:

1. Medical cover: If an accident happens On-Trip, this cover reimburses drivers and riders for necessary medical treatment costs up to TZS 1,250,000. In addition, this cover reimburses ambulance service costs.
2. Death and funeral payments: In the unfortunate event that a driver-partner or rider dies as a result of an accident On-Trip, their dependents or heirs will benefit from a lump sum payment of TZS 5,000,000. They will also obtain an amount of TZS 500,000 for funeral expenses. 
3. Permanent disability payments: In the unfortunate event that a user suffers a permanent disability as a result of an accident On-Trip, they will benefit from a lump sum payment up to TZS 5,000,000. The amount depends on the severity of the disability, as determined by UAP Old Mutual. 
4. Daily payment benefit for drivers (injury): If a driver is hospitalized for more than 48 hours as a result of an accident that happened On-Trip and are thereafter unable to drive because of those injuries, they will receive a daily payment of TZS 10,000 for up to 30 days whilst they are medically certified by a doctor as unfit to work. 

Commenting on the partnership, Alfred Msemo, Country Manager Tanzania at Uber explains, “We believe this partnership with UAP Old Mutual will play a huge role in achieving our goal of reliable, affordable, and safe transportation options for all Tanzanians. We’ll carry on taking feedback on board from all our users to ensure we further improve their experience so they can use Uber with more confidence.”

Damas Filied at UAP Old Mutual Insurance Tanzania Ltd explains, “As a dynamic Pan-African business we recognise that we have a significant role, partnering with other stakeholders to support our clients by protecting what’s most important to them. This innovative product offering, is a great example of that, and we look forward to a long term mutual beneficial partnership.”

This Injury Protection policy, which went live on 21 December 2018, has been tailored specifically for those drivers on the road and for riders who need a safe, reliable and affordable option to move around their city. Uber continues to build on the security available through the Uber app and ensuring a safer ride during every journey booked through the Uber app. Uber recently launched a Safety Toolkit with new features such as a Safety Centre and Trusted Contacts for riders and customisable speed alerts and a driver emergency button which connects drivers directly to private security response when needed through a third party supplier.

About Uber;

Uber’s mission is to help people get a ride at the push of a button - everywhere and for everyone. We started in 2009 to solve a simple problem - how do you get a ride at the touch of a button? Six years and over two billion trips later, we’ve started tackling an even greater challenge: reducing congestion and pollution in our cities by getting more people into fewer cars.

The Uber network is now available in over 600 cities in over 65 countries spanning 6 continents. To request a ride, users must download the free application for Android, iPhone, Blackberry 7, or register for Uber at www.uber.com/go. For questions visit www.uber.com

For more information;

Janet C. Kemboi

Communications - East Africa
Tel: +254 726 390190
Email: jkemboi@uber.com