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| An aircraft engineer accessing the new Automated Tool System in front of an Etihad Airways’ A330 aircraft undergoing routine maintenance. |
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| Standing alongside the new Automated Tool boxes in the hangar are (left to right) Isam Fares, Manager GSE, Tooling and Stores, Michael Adams, VP MRO Services, and Reinhard Luksch, Head of Logistics and Operations at Etihad Airways Engineering. |
Connected by Wi-Fi to a central server, and capable of providing an audit trail of the last 15,000 transactions, the automated system tracks the tools that are selected and is immediately able to identify any broken, lost or unreturned tools.
The toolbox can’t be opened until the engineers scan their badge against the reader mounted on the front of the box. The badge identifies the engineer as an authorised user and the box unlocks. Using the built-in touchscreen, the engineer confirms their job task (work order / task number) and job location.
The new system was successful trialled at Abu Dhabi International Airport in November 2015, and was rolled out across all Etihad Airways Engineering maintenance bays in January.
Around 350 staff have been trained on the new system, with over 50,000 transactions being recorded to-date – with no missing tools.
Jeff Wilkinson, Senior Vice President, Etihad Airways, Technical, said: “Tool control is a key factor for success as we look at ways to improve maintenance processes that reduce workflow, optimise efficiency and enhance safety.
“With our new ATC system, our engineers are able to get on with the job quickly and efficiently, without having to take additional steps to track, register or look for the tools they are using, saving significant amounts of time.
“This also enhances safety as a lost tool isn’t just an inconvenience to the engineer, but it’s also a potential safety hazard if unintentionally left inside an aircraft,” he added
Multiple systems, some consisting of up to 1,000 individual tools per box, and others with dedicated tools for electrical and cabin engineering work, are allocated by the systems administrator to an authorised engineer assigned to a specific maintenance task on the aircraft.
Etihad Airways Engineering’ Technical Maintenance department currently has 32 automated tool boxes in-house, with an average of 20 systems currently online at any one time. The remaining systems will be integrated to the Automated Tool Control server and administration software as required to meet the needs of the maintenance teams as aircraft come in for maintenance.
About Etihad Airways Engineering
Etihad Airways Engineering is the largest commercial aircraft maintenance, repair and overhaul (MRO) services provider in the Middle East.
As a subsidiary of the Etihad Aviation Group, the company offers line, light and heavy maintenance services around the clock, including design, advanced composite repair, cabin refurbishment and component services, from its state-of-the-art facility adjacent to Abu Dhabi International Airport.
About Etihad Airways
Etihad Airways began operations in 2003, and in 2015 carried 17.4 million passengers. From its Abu Dhabi base, Etihad Airways flies to, or has announced plans to serve, 116 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas. The airline has a fleet of 120 Airbus and Boeing aircraft, with 204 aircraft on firm order, including 71 Boeing 787s, 25 Boeing 777Xs, 62 Airbus A350s and 10 Airbus A380s.
Etihad Airways holds equity investments in airberlin, Air Serbia, Air Seychelles, Alitalia, Jet Airways, Virgin Australia, and Swiss-based Darwin Airline, trading as Etihad Regional. Etihad Airways, along with airberlin, Air Serbia, Air Seychelles, Alitalia, Etihad Regional, Jet Airways and NIKI, also participate in Etihad Airways Partners, a brand that brings together partner airlines to offer customers more choice through improved networks and schedules and enhanced frequent flyer benefits. For more information, please visit: www.etihad.com
For more information contact:
Damian James, Etihad Airways Corporate Affairs
Mobile: +9712 511 1035 / Email: djames@etihad.ae
Etihad Airways Engineering is the largest commercial aircraft maintenance, repair and overhaul (MRO) services provider in the Middle East.
As a subsidiary of the Etihad Aviation Group, the company offers line, light and heavy maintenance services around the clock, including design, advanced composite repair, cabin refurbishment and component services, from its state-of-the-art facility adjacent to Abu Dhabi International Airport.
About Etihad Airways
Etihad Airways began operations in 2003, and in 2015 carried 17.4 million passengers. From its Abu Dhabi base, Etihad Airways flies to, or has announced plans to serve, 116 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas. The airline has a fleet of 120 Airbus and Boeing aircraft, with 204 aircraft on firm order, including 71 Boeing 787s, 25 Boeing 777Xs, 62 Airbus A350s and 10 Airbus A380s.
Etihad Airways holds equity investments in airberlin, Air Serbia, Air Seychelles, Alitalia, Jet Airways, Virgin Australia, and Swiss-based Darwin Airline, trading as Etihad Regional. Etihad Airways, along with airberlin, Air Serbia, Air Seychelles, Alitalia, Etihad Regional, Jet Airways and NIKI, also participate in Etihad Airways Partners, a brand that brings together partner airlines to offer customers more choice through improved networks and schedules and enhanced frequent flyer benefits. For more information, please visit: www.etihad.com
For more information contact:
Damian James, Etihad Airways Corporate Affairs
Mobile: +9712 511 1035 / Email: djames@etihad.ae
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