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Thursday, 8 March 2018

DAR ES SALAAM CITY COUNCIL ISSUES OPERATING STICKERS FOR DRIVERS USING THE UBER APP

Dar es Salaam, 15th Feb 2018 The Dar es Salaam City Council has introduced operating stickers that will be a requirement for drivers using mobile phone applications to get passengers. To make the process easier for existing driver-partners, Uber in conjunction with the Dar es Salaam City Council is distributing operating stickers to drivers using the app at Ubers Green Light Hub. All new driver-partners will acquire the operating stickers from the Dar es Salaam City Council.

The technology company, Uber, which has been operating in Tanzania since June 2016, has so far partnered with over 1,000 active drivers in Dar es salaam to provide safe, reliable and affordable rides for over 71,000 active riders across the city.

The Dar es Salaam City Council will now require any drivers using an app to connect with riders to pay TZS 80,000 to acquire an operating sticker, which will be renewed annually. All drivers using the Uber app will still be required to commercially register their vehicles and have a commercial driving licence.  

This is a great first step and demonstrates Uber’s commitment to working together with cities to provide a regulatory framework for drivers using technology apps, and will further enable the technology company to create thousands of economic opportunities for new and existing drivers across Dar es Salaam. Uber is committed to supporting drivers and their small businesses, and recently opened a state of the art Greenlight Hub (driver support center) in the city in an effort to help improve the support experience for drivers - who can now walk in and get face to face support from an Uber expert.

Speaking at the announcement ceremony Alfred Msemo, Country Manager Uber Tanzania, said, “Dar es Salaam is an innovative and forward thinking tourist hub, and we have been working closely with the Office of the Lord Mayor of Dar es Salaam for over a year now. We are thrilled to announce, today, a clear route for drivers to obtain operating stickers. We are committed to supporting drivers and helping them grow their small businesses, and so far partnered with over 1,000 active drivers in Dar es Salaam.”

Lord Mayor of Dar es Salaam, Isaya Mwita Charles, expressed his commitment to embracing new technologies, “We have seen Uber change the way that people move in our city - over a thousand people have a new way to make money, and tens of thousands are using their technology to get around. We have also seen the benefits that technology brings for safety, attracting tourism and helping to improve congestion. We have introduced this operating sticker to help give drivers who want to drive with the Uber app a clear operating framework for their businesses.”

The Uber app uses technology to build safety into its service from beginning to end: before a passenger even gets into the car, throughout the journey and after they have reached their destination. With Uber, riders are able to know their driver and their car before the trip starts, they can also map and share their journey as all trips are GPS monitored. The Uber app also encourages two-way accountability as riders and driver-partners are able to provide feedback after every ride. Uber has a clear set of Community Guidelines for all trips booked by the app.

For more information:
Janet C. Kemboi - Communications - East Africa
Tel: +254 726 390190

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